The Gold Collective

We would love to hear from you! Whether you have a question about an order, a product, or anything else, we are here to help.

We aim to respond to all enquiries within 24–48 hours on business days.

Out of Stock Items

Spotted something you love but it is out of stock? Don't worry, simply send us an email at info@thegoldcollective.co.za and we will do our best to source it for you.

Delivery Information

We currently deliver within South Africa only.

  • Standard Delivery: 7–14 business days

Once your order has been dispatched, you will receive a confirmation email. Please ensure your delivery address is correct at checkout as we are unable to redirect parcels once they have been shipped.

Order Queries

If you have not received your order within the expected timeframe, or have any concerns about your delivery, please contact us at info@thegoldcollective.co.za and we will assist you as quickly as possible.